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Advice and Information

There are a number of different websites to access information about different drugs and alcohol, their effects and UK law, whatever your age. 

The national drugs information and advice service FRANK is a good place to start - whether you are a young person or a concerned parent, it has lots of information available online.

You can contact FRANK in a variety of ways including telephone on 0300 123 6600, text, email and webchat.

To find out about other websites providing information and advice about drugs or alcohol:

  • for information if you are concerned about an adult click here
  • for information if you are concerned about a young person click here

There are also a number of national groups that can provide advice and support – many of whom run local Somerset based groups that can be accessed:


Alateen is for teenage relatives and friends of alcoholics. It is part of Al-Anon. Alateen meetings are attended by 12-17 year olds. They meet to share their experiences of having, or having had, a problem drinker in their lives. They help and support each other. By attending meetings, young people gain an understanding of the illness and feel the benefits of realising they are not alone. They learn that they did not cause this problem and that they are not responsible for their relatives or friend’s drinking or behaviour. By sharing their experiences, they find solutions to their problems and hope for the future.

For Alateen meetings, phone the General Service Office on 020 7407 0215 

Web: http://www.al-anonuk.org.uk/alateen

Al-Anon Family Groups

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking. Al-Anon Family Groups hold regular meetings where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members give each other understanding, strength and hope.

For more information and to find the nearest Al-Anon meeting

There is also a confidential Al-Anon Helpline available 10 am - 10 pm, 365 days a year on 020 7403 0888

Web: http://www.al-anonuk.org.uk

Action on Addiction

Action on Addiction is a national charity working in different aspects of addiction – research, prevention, treatment and education. It also has a family support section for people affected by other people’s drug or alcohol use.

Phone: 0300 330 0659
Web: http://www.actiononaddiction.org.uk/home.aspx


Drinkline is a 24 hour 7 day a week telephone support line providing help to callers worried about their drinking. It also provides support to family and friends of people who are drinking, and offers advice on where to go for help.

Phone: 0800 917 8282
Web: http://www.patient.co.uk/support/Drinkline.htm

National Association for the Children of Alcoholics (NACOA)

The National Association for Children of Alcoholics (NACOA) aims to address the needs of children growing up in families where one or both parents suffer from alcoholism or a similar addictive problem.

Phone: Helpline on 0800 358 3456

It operates: 

  • Monday and Friday 10am to 7pm
  • Tuesday, Wednesday and Thursday 10am to 9pm
  • Saturday 10am to 3pm

Email: helpline@Nacoa.org.uk
Web: www.nacoa.org.uk

Children’s Commissioner/Children’s Society

There is a free resource which aims to help children talk openly about the impact of a parent's drinking problem on their lives. The Children's Commissioner for England and The Children's Society have published the first booklet of its kind for use by children affected by a parent or carer drinking too much alcohol. It will help them to have frank discussions with teachers, professionals or an adult who they trust when they are worried about a parent or carer and the problems caused by their alcohol consumption.

Download the resource here

Families Anonymous

Families Anonymous is for people affected by a family member’s drug problem. The focus is on the family and supporting them to cope with the person with a drug problem.

Phone: 0845 1200 660
Web: www.famanon.org.uk

ADFAM National

ADFAM is a national organisation which aims to support and improve the quality of life for families affected by drug and alcohol use.
Telephone: 020 7553 7640 (please note this is not a helpline)

Email: admin@adfam.org.uk
Web: http://www.adfam.org.uk/

There are a number of national groups that can provide advice and support

Office Address:
Somerset Drug & Alcohol Partnership
Somerset County Council
County Hall (PP B3S 2)
Taunton TA1 4DY
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